Discussion on Customer Service

Thursday, 01 May 2008 20:58

We all love to receive good service but do we give it? The session will start with a thought provoking DVD entitled 'Johnny the bagger' showing how everybody within an organisation has a part to play in delivering exceptional customer service. A discussion will follow giving everybody, members and visitors alike, the opportunity to deliver their thoughts and experiences on the best and worst service received or provided. If we each leave with just one idea that will help us improve our own service to our customers and clients it will have been time well spent!

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