'A little learning ...'

Thursday, 20 April 2006 21:46

'A little learning …’ in which Nigel Lovatt and Gary Horsley explain the importance of knowing more about your customers and prospects. The duo performed a double act and, using one of the member's businesses as an example, showed the attendees some of the tools and processes that should be followed to gain a greater understanding of how your customers and prospects view your business.

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